The Gulf News Reader's policy is our commitment to you.

If you click on the links on the right hand side of the page you will find full details of our policy.

As Gulf News and its sister publications from Al Nisr Publishing LLc and Al Nisr Media FZ LLc evolve and develop, the need exists to formulate basic guidelines to communicate and to collaborate with readers.

No set of rules could possibly address all possible situations. Therefore, these guidelines introduced in this document describe the values and standards we pursue in the journalism we practise at Gulf News. We see this as more of a decision-making process than a set of rules.

Building an adaptive, constructive culture that is attuned to readers and customers will result in higher readership. Such a process changes the culture of the organisation and treats readers and advertisers with respect – creating an environment that is more outward looking and responsive to change.

For a newspaper, objectivity is not a personality trait. It is a responsibility.

Objectivity must be supported by a set of guidelines that specify for readers how the newspaper and its editors will handle situations that may arise, to make readers feel as respected, participating members of the newsgathering and disseminating process.

The core values that guide our interaction with readers are accuracy, fairness, transparency, credibility, professional responsibility and helpfulness.