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Dubai: SriLankan Airlines has been systematically introducing its On-Line Check-In (OLCI) system throughout its route network, significantly improving the level of passenger convenience prior to departure.
OLCI has been launched in Dubai and in seven other overseas stations New Delhi, Madras, Singapore, Hyderabad, Hong Kong, Bangalore and Beijing after it was initially introduced at its hub in Colombo's Bandaranaike International Airport, last December. OLCI affords passengers the luxury of checking themselves in through the Internet, long before they reach the airport, and entirely avoiding troublesome queues at check-in counters. Capt. Milinda Ratnayake, Head of Service Delivery, said: "Our target is to provide this facility in every one of our 41 destinations as quickly as possible, so that all our passengers can enjoy a higher level of convenience." Passengers simply have to access www.srilankan.aero as much as 24 hours prior to a flight from their homes, offices, or even while travelling, through their laptops, desktops or palmtops, and click on "On-line check-in". Then just key in four basic details - name, airport, flight number, and booking reference number, and receive a seat number and boarding pass.
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